The study on innovation that influences customer satisfaction at EDC-UUM

There is huge competition in the hotel industry. Improvements are needed in order to maintain or improve market position and reputation such as understanding the problem faced by the hotel, understanding customer requirements and develop innovative idea. This research analyzes the problem in the...

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Sonraí bibleagrafaíochta
Príomhchruthaitheoirí: Gan, Jing Ling, How, Yuan Li, Lim, Ping Ping, Baharudin, Nor Syaera, Osman, Nor Rahijah Adibah, Saad, Rohaizah
Formáid: Conference or Workshop Item
Teanga:English
Foilsithe / Cruthaithe: 2015
Ábhair:
Rochtain ar líne:https://repo.uum.edu.my/id/eprint/19375/1/STMLgoGreen%202015%20884_890.pdf

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