A proposed framework for mobile Internet QoS customer satisfaction using big data analytics techniques
In the past few years, the Nigeria telecommunication industry has experienced tremendous growth and changes to the extent that customers find it much easier to access the internet through their mobile phones.However, the growth in mobile telecoms subscribers comes with challenges of quality of servi...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2016
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/20109/1/KMICe2016%20303%20310.pdf |