Customer care effectiveness and the performance of telecommunication industries in Nigeria
This paper examined the importance of customer care unit, the retention of service users and the volatilities of Tele-communication companies in Nigeria.This paper attempt to find the relationship between customer service and the patronage of the service users of Telecommunication companies in Niger...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2016
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/20375/1/ICOGPA%202016%201%206.pdf |