International and local students satisfaction of healthcare services
This research aims to measure the international and local students satisfaction toward university healthcare services provided by one public university.The study determines the students expectations, perception and the gap between them based on the five dimensions of service quality of a modified SE...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia
2011
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/20701/1/JBMA%201%202%202011%2049%2070.pdf |