Key account management in business-to-business relationship: identifying top K persuaders using singular value decomposition

Purpose - Key account management is a supplier company initiated relational approach that has received great attention from both academics and practitioners manifested in the business-to-business relationship literatures. However, there is widespread debate and contention on what should be the under...

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Bibliographic Details
Main Authors: Ahmmed, Kawsar, Mohd Noor, Nor Azila
Format: Article
Language:English
Published: Korea Distribution Science Association 2016
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/20735/1/JDS%2014%209%202016%2015%2024.pdf