User-generated contents in Facebook, functional and hedonic brand image and purchase intention

User-Generated Contents is a type of brand-related communications on social media platforms. User-Generated Contents (UGC) offers consumers the opportunity of sharing their experiences, contribute their opinion and communicate with other.This implies that brand managers no longer have solitary cont...

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Main Authors: Raji Ridwan, Adetunji, Mohd Rashid, Sabrina, Ishak, Mohd Sobhi
Format: Conference or Workshop Item
Language:English
Published: 2017
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/20986/1/shsconf_icome2017%201%206xxi.pdf
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author Raji Ridwan, Adetunji
Mohd Rashid, Sabrina
Ishak, Mohd Sobhi
author_facet Raji Ridwan, Adetunji
Mohd Rashid, Sabrina
Ishak, Mohd Sobhi
author_sort Raji Ridwan, Adetunji
collection UUM
description User-Generated Contents is a type of brand-related communications on social media platforms. User-Generated Contents (UGC) offers consumers the opportunity of sharing their experiences, contribute their opinion and communicate with other.This implies that brand managers no longer have solitary control in managing the brand images of their brands.Therefore, this study set out to examine the effect of user-generated contents on hedonic brand image and functional brand.Also, the study determines how hedonic and functional brand image influence brand purchase intention.114 followers of fan pages of Malaysian automotive brands were surveyed.The hypotheses formulated were tested using PLS-SEM.The findings revealed that, UGC have significant and positive impact on both functional and hedonic brand image.Furthermore, functional and hedonic brand image have significant impact on purchase intention.This study provides insight on the importance of UGC, functional and hedonic brand image to brand managers.
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spelling uum-209862017-02-21T01:38:23Z https://repo.uum.edu.my/id/eprint/20986/ User-generated contents in Facebook, functional and hedonic brand image and purchase intention Raji Ridwan, Adetunji Mohd Rashid, Sabrina Ishak, Mohd Sobhi HF Commerce T Technology (General) User-Generated Contents is a type of brand-related communications on social media platforms. User-Generated Contents (UGC) offers consumers the opportunity of sharing their experiences, contribute their opinion and communicate with other.This implies that brand managers no longer have solitary control in managing the brand images of their brands.Therefore, this study set out to examine the effect of user-generated contents on hedonic brand image and functional brand.Also, the study determines how hedonic and functional brand image influence brand purchase intention.114 followers of fan pages of Malaysian automotive brands were surveyed.The hypotheses formulated were tested using PLS-SEM.The findings revealed that, UGC have significant and positive impact on both functional and hedonic brand image.Furthermore, functional and hedonic brand image have significant impact on purchase intention.This study provides insight on the importance of UGC, functional and hedonic brand image to brand managers. 2017 Conference or Workshop Item PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/20986/1/shsconf_icome2017%201%206xxi.pdf Raji Ridwan, Adetunji and Mohd Rashid, Sabrina and Ishak, Mohd Sobhi (2017) User-generated contents in Facebook, functional and hedonic brand image and purchase intention. In: International Conference on Communication and Media: An International Communication Association Regional Conference (i-COME’16), 18th - 20th September 2016, Istana Hotel, Kuala Lumpur. http://doi.org/10.1051/shsconf/20173300084 doi:10.1051/shsconf/20173300084 doi:10.1051/shsconf/20173300084
spellingShingle HF Commerce
T Technology (General)
Raji Ridwan, Adetunji
Mohd Rashid, Sabrina
Ishak, Mohd Sobhi
User-generated contents in Facebook, functional and hedonic brand image and purchase intention
title User-generated contents in Facebook, functional and hedonic brand image and purchase intention
title_full User-generated contents in Facebook, functional and hedonic brand image and purchase intention
title_fullStr User-generated contents in Facebook, functional and hedonic brand image and purchase intention
title_full_unstemmed User-generated contents in Facebook, functional and hedonic brand image and purchase intention
title_short User-generated contents in Facebook, functional and hedonic brand image and purchase intention
title_sort user generated contents in facebook functional and hedonic brand image and purchase intention
topic HF Commerce
T Technology (General)
url https://repo.uum.edu.my/id/eprint/20986/1/shsconf_icome2017%201%206xxi.pdf
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