TQM and academic performance in Iraqi HEIs: associations and mediating effect of KM

Purpose: The purpose of this paper is to investigate the associations between total quality management (TQM) core elements, knowledge management (KM) processes, and educational organization outcome with respect to academic performance (AP).Design/methodology/approach The study is based on a cross-s...

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Bibliographic Details
Main Authors: Zwain, Ammar Abdulameer Ali, Lim, Kong Teong, Othman, Siti Norezam
Format: Article
Language:English
Published: Emerald Group Publishing Limited 2017
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/21948/1/TQM%2029%202%20385%20402.pdf