TQM and academic performance in Iraqi HEIs: associations and mediating effect of KM

Purpose: The purpose of this paper is to investigate the associations between total quality management (TQM) core elements, knowledge management (KM) processes, and educational organization outcome with respect to academic performance (AP).Design/methodology/approach The study is based on a cross-s...

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Autori principali: Zwain, Ammar Abdulameer Ali, Lim, Kong Teong, Othman, Siti Norezam
Natura: Articolo
Lingua:English
Pubblicazione: Emerald Group Publishing Limited 2017
Soggetti:
Accesso online:https://repo.uum.edu.my/id/eprint/21948/1/TQM%2029%202%20385%20402.pdf