TQM and academic performance in Iraqi HEIs: associations and mediating effect of KM
Purpose: The purpose of this paper is to investigate the associations between total quality management (TQM) core elements, knowledge management (KM) processes, and educational organization outcome with respect to academic performance (AP).Design/methodology/approach The study is based on a cross-s...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Emerald Group Publishing Limited
2017
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Subjects: | |
Online Access: | https://repo.uum.edu.my/id/eprint/21948/1/TQM%2029%202%20385%20402.pdf |