Students’ satisfaction on facilities in Universiti Utara Malaysia

Service quality is one of the most important criteria to measure consumers’ satisfaction.They are not only concerned with how a service is being delivered but also with the quality of output they received.Positive perception on quality of services being delivered occurs when it exceeded customers’ e...

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Bibliographic Details
Main Authors: Ideris, Muhamad Shah Kamal, Lim, Ting Yi, Mohd Rodzi, Safarina, Romle, Abd Rahim, Mohamad Zabri, Mohd Akmal Hakim, Mahamad, Nor Azlindamazlini
Format: Article
Language:English
Published: International digital organization for scientific information (IDOSI) 2016
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/22116/1/WASJ%2034%206%202016%20795%20800.pdf