Students’ satisfaction on facilities in Universiti Utara Malaysia
Service quality is one of the most important criteria to measure consumers’ satisfaction.They are not only concerned with how a service is being delivered but also with the quality of output they received.Positive perception on quality of services being delivered occurs when it exceeded customers’ e...
Main Authors: | , , , , , |
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Format: | Article |
Language: | English |
Published: |
International digital organization for scientific information (IDOSI)
2016
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Subjects: | |
Online Access: | https://repo.uum.edu.my/id/eprint/22116/1/WASJ%2034%206%202016%20795%20800.pdf |