Wastes exist in library services
Lean is a philosophy that deals with the waste that exists in between the customers and service providers.Due to its importance, it is highly critical that the study on this field at UUM library is conducted. Referring to the study, this article reflects critical outcomes in view of the following ob...
| Main Authors: | , , , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/22679/1/STML%E2%80%93Go%20Green%202016%20849%20856.pdf |