Hubungkait di antara prestasi perkhidmatan dan kepuasan pelanggan PKU di UUM

Hubungkait di antara prestasi perkhidmatan dan kepuasan pelanggan PKU di UUM

This research is to study to investigate the relationship between service performance of PKU UUM and customer satisfaction.A total of 200 respondents were randomly selected.A collection of questionnaires were handed out and with the use of the internet as well.This questionnaire is based on the SER...

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Bibliographic Details
Main Authors: Basir, Muhammad Muhsin, Cheah, Julia Kin Yee, Ramli @ Ab Ghani, Nur Hapizan, Ismail, Nurul Hidayah, Khashim, Siti Zulaika, Iteng, Rosman
Format: Conference or Workshop Item
Language:English
Published: 2017
Subjects:
RA Public aspects of medicine
Online Access:https://repo.uum.edu.my/id/eprint/22697/1/STML%E2%80%93Go%20Green%202016%20968%20975.pdf

Internet

https://repo.uum.edu.my/id/eprint/22697/1/STML%E2%80%93Go%20Green%202016%20968%20975.pdf

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