Application of process capability at Perpustakaan Sultanah Bahiyah (PSB)
Library is a place for people to read, collect data from another researchers and services that provided by the librarians and much more.The aim for this study are to know the level of PSB service when dealing with customers and to determine whether PSB continuously do their improvement in their serv...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/22708/1/STML%E2%80%93Go%20Green%202016%201079%201086.pdf |