Customer lifetime value as a predictor for future prospect of retailer's survival: A review of customer lifetime value model

Customer lifetime value is the top priority issues in every segment of business and it’s become more significance during the world wide economy crisis. Estimating customer lifetime value of retailer’s business plays important roles in determine the most profitable customer’s to the business, as well...

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Bibliographic Details
Main Authors: Bohari, Abdul Manaf, Rainis, Ruslan, Marimuthu, Malliga
Other Authors: Mohd Sani, Mohd Azizuddin
Format: Book Section
Language:English
Published: College of Law, Government and International Studies, Universiti Utara Malaysia. 2010
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/2433/1/Abdul_Manaf_Bohari_-_Customer_Lifetime_Value.pdf