Human Resources Management (HRM) Practices and Service Quality in Selected Insurance Companies in Nigeria

Human Resources Management (HRM) practice shows a key function in customer satisfaction in the cognitive of service quality in selected insurance companies in Nigeria. The significant of service industries are labour oriented where insurance sector is not an exception because their performance is d...

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Bibliographic Details
Main Authors: Shola, Ahmodu Tijani Ismail, Adnan, Zurina, Saad, Shahrin
Format: Conference or Workshop Item
Language:English
Published: 2017
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/24852/1/2nd%20IRC%202017%2089.pdf