The impacts of relational norms and relationship quality on franchise firm’s performance: the empirical of Malaysian franchisee

Franchising is one of the best way for expanding a business in the competitive industry and global market. Franchising industries are growing rapidly in most countries and have contributed to the growth of gross domestic product. This study adopts a quantitative approach, applying a cross-section...

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Bibliographic Details
Main Authors: Ishak, Khairol Anuar, Zakaria, Nazlina, Ishak, Mohamad Khairi
Format: Article
Language:English
Published: ExcelingTech Publishers 2018
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/25714/1/IJSCM%207%206%202018%20134%20142.pdf