Assessing the implementation level of business process re-engineering factors in Malaysian Islamic banks
The main objective of this study is to assess the level of implementation of BPR factors in Malaysian Islamic banks. BPR factors are ope-rationalized by change management, BPR strategy alignment, customer focus, management commitment, IT investment, and adequate financial resource. The study used...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Akademia Baru
2017
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/25836/1/ARBMS%207%201%202017%201%2012.pdf |