A qualitative case study on the use of balance scorecard to control performance of a local government-owned water supply company in Indonesia

This paper discusses how the Balance Scorecard is applied in a water supply company in Indonesia. The company investigated in this study was a local government-owned water supply company is responsible for generating profit, as well as having a social function. Performance becomes an important issue...

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Detalhes bibliográficos
Main Authors: Praptapa, Agung, Yahya, Mohd Azlan, Sawandi, Norfaiezah
Formato: Artigo
Idioma:English
Publicado em: Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia 2016
Assuntos:
Acesso em linha:https://repo.uum.edu.my/id/eprint/25876/1/1.14.pdf