A qualitative case study on the use of balance scorecard to control performance of a local government-owned water supply company in Indonesia
This paper discusses how the Balance Scorecard is applied in a water supply company in Indonesia. The company investigated in this study was a local government-owned water supply company is responsible for generating profit, as well as having a social function. Performance becomes an important issue...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia
2016
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/25876/1/1.14.pdf |