Makan@local chatok: mobile eatery recommendation system based on local knowledge

This paper discusses a unique business model of eatery recommended system based on local knowledge using mobile platform. The business model is developed to define the business concept of the innovation which is a rural innovation involving multiple entities (locals, eatery owners and users who are...

Full description

Bibliographic Details
Main Authors: Sarif, Siti Mahfuzah, Hanafi, Zurina, Mohamed, Shafinah Farvin Packeer, Zaibon, Syamsul Bahrin, Mohamad Mohsin, Mohamad Farhan
Format: Article
Language:English
Published: 2020
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/27022/1/iJIM%2014%20%205%202020%20120%20149.pdf
_version_ 1825805577366798336
author Sarif, Siti Mahfuzah
Hanafi, Zurina
Mohamed, Shafinah Farvin Packeer
Zaibon, Syamsul Bahrin
Mohamad Mohsin, Mohamad Farhan
author_facet Sarif, Siti Mahfuzah
Hanafi, Zurina
Mohamed, Shafinah Farvin Packeer
Zaibon, Syamsul Bahrin
Mohamad Mohsin, Mohamad Farhan
author_sort Sarif, Siti Mahfuzah
collection UUM
description This paper discusses a unique business model of eatery recommended system based on local knowledge using mobile platform. The business model is developed to define the business concept of the innovation which is a rural innovation involving multiple entities (locals, eatery owners and users who are searching for eatery). The innovation highlights on local knowledge crowd sourced from the participation of locals through ramification activities included in the mobile app. In achieving the aim, the design science methodology was adapted in this study which consists of 4 phases: (i) Awareness of Problem, (ii) Suggestion, (iii) Evaluation, and (iv) Conclusion. The proposed business model was developed through a few activities including literature review, comparative study and preliminary study. Then, the study continued with developing a prototype known as Makan@Local Chatok (M@LC) app and evaluated the app in terms of its usability aspects. Results from the usability testing concludes that the app is perceived as easy to use. It was also found that the proposed business model has been well-accepted by users. In conclusion, it is hoped that this study will not only demonstrate the potential and impact of mobile eatery recommendation system using local knowledge, but also provide a capstone on business research in the field of tourism industry.
first_indexed 2024-07-04T06:34:35Z
format Article
id uum-27022
institution Universiti Utara Malaysia
language English
last_indexed 2024-07-04T06:34:35Z
publishDate 2020
record_format eprints
spelling uum-270222020-05-17T07:03:37Z https://repo.uum.edu.my/id/eprint/27022/ Makan@local chatok: mobile eatery recommendation system based on local knowledge Sarif, Siti Mahfuzah Hanafi, Zurina Mohamed, Shafinah Farvin Packeer Zaibon, Syamsul Bahrin Mohamad Mohsin, Mohamad Farhan QA75 Electronic computers. Computer science This paper discusses a unique business model of eatery recommended system based on local knowledge using mobile platform. The business model is developed to define the business concept of the innovation which is a rural innovation involving multiple entities (locals, eatery owners and users who are searching for eatery). The innovation highlights on local knowledge crowd sourced from the participation of locals through ramification activities included in the mobile app. In achieving the aim, the design science methodology was adapted in this study which consists of 4 phases: (i) Awareness of Problem, (ii) Suggestion, (iii) Evaluation, and (iv) Conclusion. The proposed business model was developed through a few activities including literature review, comparative study and preliminary study. Then, the study continued with developing a prototype known as Makan@Local Chatok (M@LC) app and evaluated the app in terms of its usability aspects. Results from the usability testing concludes that the app is perceived as easy to use. It was also found that the proposed business model has been well-accepted by users. In conclusion, it is hoped that this study will not only demonstrate the potential and impact of mobile eatery recommendation system using local knowledge, but also provide a capstone on business research in the field of tourism industry. 2020 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/27022/1/iJIM%2014%20%205%202020%20120%20149.pdf Sarif, Siti Mahfuzah and Hanafi, Zurina and Mohamed, Shafinah Farvin Packeer and Zaibon, Syamsul Bahrin and Mohamad Mohsin, Mohamad Farhan (2020) Makan@local chatok: mobile eatery recommendation system based on local knowledge. International Journal of Interactive Mobile Technologies (iJIM), 14 (05). pp. 129-149. ISSN 1865-7923 http://doi.org/10.3991/ijim.v14i05.13357 doi:10.3991/ijim.v14i05.13357 doi:10.3991/ijim.v14i05.13357
spellingShingle QA75 Electronic computers. Computer science
Sarif, Siti Mahfuzah
Hanafi, Zurina
Mohamed, Shafinah Farvin Packeer
Zaibon, Syamsul Bahrin
Mohamad Mohsin, Mohamad Farhan
Makan@local chatok: mobile eatery recommendation system based on local knowledge
title Makan@local chatok: mobile eatery recommendation system based on local knowledge
title_full Makan@local chatok: mobile eatery recommendation system based on local knowledge
title_fullStr Makan@local chatok: mobile eatery recommendation system based on local knowledge
title_full_unstemmed Makan@local chatok: mobile eatery recommendation system based on local knowledge
title_short Makan@local chatok: mobile eatery recommendation system based on local knowledge
title_sort makan local chatok mobile eatery recommendation system based on local knowledge
topic QA75 Electronic computers. Computer science
url https://repo.uum.edu.my/id/eprint/27022/1/iJIM%2014%20%205%202020%20120%20149.pdf
work_keys_str_mv AT sarifsitimahfuzah makanlocalchatokmobileeateryrecommendationsystembasedonlocalknowledge
AT hanafizurina makanlocalchatokmobileeateryrecommendationsystembasedonlocalknowledge
AT mohamedshafinahfarvinpackeer makanlocalchatokmobileeateryrecommendationsystembasedonlocalknowledge
AT zaibonsyamsulbahrin makanlocalchatokmobileeateryrecommendationsystembasedonlocalknowledge
AT mohamadmohsinmohamadfarhan makanlocalchatokmobileeateryrecommendationsystembasedonlocalknowledge