The effect of service quality and product quality on customer satisfaction through customer awareness of Islamic Banks in West Sumatera, Indonesia
Purpose of the study: This study is to examine the effect of service quality and product quality of Islamic banks on customer satisfaction through customer awareness as a variable intervening in Islamic Banking in West Sumatera. Methodology: In this study, a model with five parameters with 20 questi...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wandi et al
2020
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/27300/1/HSSR%208%201%202020%20682%20690.pdf |