The impact of Pos Laju delivery service on UUM students

The purpose of this paper is to examine the timeliness, quality of information, accuracy of orders and personnel contact quality that can influence the satisfaction Pos Laju delivery service of UUM students. This research is using quantitative method and the questionnaire has been developed in Googl...

Descripció completa

Dades bibliogràfiques
Autors principals: Rosly, Nurul Najah, Taib, Che Azlan
Format: Article
Idioma:English
Publicat: Universiti Utara Malaysia 2020
Matèries:
Accés en línia:https://repo.uum.edu.my/id/eprint/28349/1/STMLGG%2002%2003%202020%208-11.pdf