The impact of Pos Laju delivery service on UUM students

The purpose of this paper is to examine the timeliness, quality of information, accuracy of orders and personnel contact quality that can influence the satisfaction Pos Laju delivery service of UUM students. This research is using quantitative method and the questionnaire has been developed in Googl...

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Hlavní autoři: Rosly, Nurul Najah, Taib, Che Azlan
Médium: Článek
Jazyk:English
Vydáno: Universiti Utara Malaysia 2020
Témata:
On-line přístup:https://repo.uum.edu.my/id/eprint/28349/1/STMLGG%2002%2003%202020%208-11.pdf