The impact of Pos Laju delivery service on UUM students

The purpose of this paper is to examine the timeliness, quality of information, accuracy of orders and personnel contact quality that can influence the satisfaction Pos Laju delivery service of UUM students. This research is using quantitative method and the questionnaire has been developed in Googl...

Полное описание

Библиографические подробности
Главные авторы: Rosly, Nurul Najah, Taib, Che Azlan
Формат: Статья
Язык:English
Опубликовано: Universiti Utara Malaysia 2020
Предметы:
Online-ссылка:https://repo.uum.edu.my/id/eprint/28349/1/STMLGG%2002%2003%202020%208-11.pdf