An evaluation of service quality in SME Bank cafeteria
Customer satisfaction is the customers overall feeling of contentment with a customer interaction. Many industries use the service quality to measure the customer satisfaction of their business. It is important to sustain the business and study the needs of the customer. However, SME Bank Cafeteria...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Universiti Utara Malaysia
2020
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| Online Access: | https://repo.uum.edu.my/id/eprint/28362/1/STMLGG%2002%2016%202020%2058-61.pdf |