Application of lean practice in UUM parcel centre
The application of lean thinking in service industry required high knowledge and experience of lean concepts to know what needs to be done and is complementary to strategic decision making (Maleyeff, Management Decision, 2006). However, the similarity of service industry and manufacturing are very s...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Universiti Utara Malaysia
2020
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Online Access: | https://repo.uum.edu.my/id/eprint/28364/1/STMLGG%2002%2018%202020%2065-69.pdf |