Application of lean practice in UUM parcel centre

The application of lean thinking in service industry required high knowledge and experience of lean concepts to know what needs to be done and is complementary to strategic decision making (Maleyeff, Management Decision, 2006). However, the similarity of service industry and manufacturing are very s...

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Bibliographic Details
Main Authors: Chow Kah Jun, Thomas, Iteng, Rosman
Format: Article
Language:English
Published: Universiti Utara Malaysia 2020
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/28364/1/STMLGG%2002%2018%202020%2065-69.pdf