Quality management practices and the impact on organizational performance
This study aimed at assessing the association of QMPs (Quality Management Practices) with organizational performance. This study also examined the level of QMPs and measured the level of organizational performance in the retail industry of Sungai Siput (U), Perak in Malaysia. The sample size of stud...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Universiti Utara Malaysia
2020
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| Online Access: | https://repo.uum.edu.my/id/eprint/28423/1/STMLGG%2001%2021%202020%2071-74.pdf |