A study on service quality and customer satisfaction at Bank Islam in UUM
In today’s competitive banking, delivering quality service to customers is a must for success and survival. The services that provided by the bank are required to improve according to the demand of the user of their bank. Bank Islam is the first Islamic bank in Malaysia, since the full-fledged Islam...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universiti Utara Malaysia
2020
|
| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/28442/1/STMLGG%2001%2040%202020%20136-138.pdf |