The relationship between service quality and students’ satisfaction: A study at UUM U-Assist

The main purpose of this study is to investigate the relationship between service quality and students’ satisfaction at UUM U-Assist. Students’ satisfaction assessment is vital in determining service quality at UUM U-Assist. The study found significant relationship between the five dimensions of ser...

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Bibliographic Details
Main Authors: Basri Affandi, Nur Atiqah, Mohd Asaad, Mohd Norhasni
Format: Article
Language:English
Published: Universiti Utara Malaysia 2020
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/28443/1/STMLGG%2001%2041%202020%20139-141.pdf