UUM Parcel Center Service: an analysis among STML student
Services quality and customer satisfaction are very conceptual that help companies or any business especially parcel services to remain competitive. Services quality (SERVQUAL MODEL) is among the most crucial determination for customer satisfaction in the parcel service industry. It consists of tang...
| Main Authors: | , |
|---|---|
| 格式: | 文件 |
| 语言: | English |
| 出版: |
Universiti Utara Malaysia
2020
|
| 主题: | |
| 在线阅读: | https://repo.uum.edu.my/id/eprint/28466/1/STMLGG%2002%2019%202020%2046-47.pdf |