Customer satisfaction at Varsity Mall food court using quality function deployment method
The purpose of this study is to measure customer satisfaction at Varsity Mall Food Court Universiti Utara Malaysia (UUM). The understanding of customer needs and satisfaction is very important in the design of products and services. This study applies "Quality Function Deployment (QFD)" a...
| প্রধান লেখক: | , |
|---|---|
| বিন্যাস: | প্রবন্ধ |
| ভাষা: | English |
| প্রকাশিত: |
Universiti Utara Malaysia
2020
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| বিষয়গুলি: | |
| অনলাইন ব্যবহার করুন: | https://repo.uum.edu.my/id/eprint/28468/1/STMLGG%2002%2021%202020%2050-51.pdf |