Application of Statistical Process Control at Food Joint: A Case Study of Inasis SME Café

This research investigates the statistical process control (SPC) as an improvement tool in one of the Café UUM. This research is using SPC tool to identify the waiting time of student who order their food at SME Cafe. In this research there are three objectives to cover, which is to determine the wa...

Full description

Bibliographic Details
Main Authors: Lai, Jian Wei, Taib, Che Azlan
Format: Article
Language:English
Published: Universiti Utara Malaysia 2019
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/28493/1/STMLGG%2010%202019%2085-93.pdf