The relationship between TQM and SMEs’ performance: The mediating role of organizational culture
The purpose of this paper is to empirically test the association between total quality management (TQM) and small and medium enterprises’ (SMEs) performance. In particular, it examines whether organizational culture (OC) has a mediating effect on the TQM–SME performance relationship. The conceptual...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald Group Publishing Limited
2020
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/28637/1/Relationship%20between%20TQM%20and%20SMEs%3B%20performance.pdf |