Rethinking Higher Education Services and The Complaint Handling Framework in Malaysia
In the last few decades, Malaysia has become a global hub for higher education services. Policies and programs have been put in place to improve the higher education system in the country and attract more international students. This development needs to be aligned with an effective dispute resoluti...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
UUM Press
2023
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/29377/1/UUMJLS%2014%2001%202023%20189-213.pdf |