Information technology and cost efficiency in Malaysian banking industry
It is argued that information technology can increase cost efficiency of banks by offering opportunities to substitute across inputs into production – for example, to substitute computer technology and information networks for labor. Hence, the transition to a knowledge-based financial sector would...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Utara Malaysia
2003
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/2997/1/mmj725.pdf |