Total Quality Management: Perspective of Saudi Healthcare Organizations
Total Quality Management is essential in the healthcare sector. Delivering good healthcare services is one of the main issues among healthcare organizations. Healthcare customers are satisfied with healthcare providers when their services meet the level of their expectations. Satisfying healthcare c...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
UUM Press
2019
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/30016/2/JBMA%2009%2001%202019%2089-93.pdf https://doi.org/10.32890/jbma2019.9.1.8769 |