Prototype Development of Real-Time Social Media Analytics with Malay-English Sentiment Analysis in Assessing and Monitoring Product, Service and Policy (S/O 14314)

Social media data is rich of insights to improve service, product or policy. However, not many local products develop to cater these needs. In this research, we developed an analytic solution called TRUST where pr1ma project is used as a case study. We capture sentiment analysis whether it is positi...

Full description

Bibliographic Details
Main Authors: Omar, Mohd Faizal, Mohd Nawi, Mohd Nasrun, Mohd Yusof, Shahrul Azmi, Mahadzir, Nurul Husna
Format: Monograph
Language:English
Published: UUM 2023
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/30573/1/14314.pdf