An Integrated Approach of Discrete Event Simulation and a Non-Radial Super Efficiency Data Envelopment Analysis for Performance Evaluation of an Emergency Department
An emergency department (ED) has been considered as one of the most congested department in a hospital. The congestion is typically contributed by long waiting time to get medical service, primarily caused by insufficient resource allocation or improper resource configurations. However, how various...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Elsevier Ltd.
2023
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Subjects: | |
Online Access: | https://repo.uum.edu.my/id/eprint/31005/1/ESWA%20220%20119653%202023%2001-18.pdf https://doi.org/10.1016/j.eswa.2023.119653 |