An Integrated Approach of Discrete Event Simulation and a Non-Radial Super Efficiency Data Envelopment Analysis for Performance Evaluation of an Emergency Department

An emergency department (ED) has been considered as one of the most congested department in a hospital. The congestion is typically contributed by long waiting time to get medical service, primarily caused by insufficient resource allocation or improper resource configurations. However, how various...

Full description

Bibliographic Details
Main Authors: Taleb, Mushtaq, Khalid, Ruzelan, Ramli, Razamin, Mohd Nawawi, Mohd Kamal
Format: Article
Language:English
Published: Elsevier Ltd. 2023
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/31005/1/ESWA%20220%20119653%202023%2001-18.pdf
https://doi.org/10.1016/j.eswa.2023.119653