Multi-source assessment - a Total Quality Management driven performance appraisal system: the issue of fairness
Performance Management and Total Quality Management are important factors of organizational life. It helps organizations to identify and manage the performance of highs achievers, as well as identify low and non -performers for intervention and development. Total Quality Management takes a svstem or...
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| Format: | Article |
| Language: | English |
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Universiti Utara Malaysia
2004
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| Online Access: | https://repo.uum.edu.my/id/eprint/311/1/Zaini_Abdullah..pdf |