Assessing the implementation level of business process reengineering factors in Malaysian Islamic banks
The main objective of this study is to assess the level of implementation of BPR factors in Malaysian Islamic banks. BPR factors are operationalized by change management, BPR strategy alignment, customer focus, management commitment, IT investment, and adequate financial resource. The study used des...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Akademia Baru
2017
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/31972/1/JARBMS%2001%202017%201-12.pdf |