Fuzzy subjective evaluation of Asia Pacific airport services
This paper presents a fuzzy decision-making model to determine the ranking of fourteen Asia Pacific airports based on the services provided to passengers. Airport services were represented by six attributes namely comfort, processing time, convenience, courtesy of staff, information visibility and s...
| Main Authors: | , |
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| Formato: | Artigo |
| Idioma: | English |
| Publicado em: |
Universiti Utara Malaysia
2010
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| Assuntos: | |
| Acesso em linha: | https://repo.uum.edu.my/id/eprint/4024/1/krmo.pdf |