Fuzzy subjective evaluation of Asia Pacific airport services

This paper presents a fuzzy decision-making model to determine the ranking of fourteen Asia Pacific airports based on the services provided to passengers. Airport services were represented by six attributes namely comfort, processing time, convenience, courtesy of staff, information visibility and s...

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Detalhes bibliográficos
Main Authors: Ku-Mahamud, Ku Ruhana, Othman, Mahmod
Formato: Artigo
Idioma:English
Publicado em: Universiti Utara Malaysia 2010
Assuntos:
Acesso em linha:https://repo.uum.edu.my/id/eprint/4024/1/krmo.pdf