Transformational leadership style and academic staffs’ commitment to service quality at Malaysian universities
This paper discussed the relationship between leadership style of transformational and the state of commitment to service quality among academic staffs in selected six public and private Malaysian Universities. It has been argued that excellent service quality performance is one of the key factors i...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/4442/1/456-Raemah.pdf |