The role of workplace spirituality as a moderator on the relationship between soft TQM and job satisfaction
Total quality management (TQM) denotes an integrated organization strategy for improving product and service quality. To be fully successful and self sustaining TQM requires an extensive refashioning of "softer" practices whose elements consist of essential dimensions of human resource man...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/4465/1/wi1.pdf |