Tourist satisfaction and loyalty: A structural equation model (SEM) analysis

This study attempts to analyze the relationship between tourist satisfaction and loyalty to the tourist destination of Taman Laut Pulau Kapas, a tourism destination.As to observe that relationship, 193 tourists have been interviewed. The interviews were carried out to get tourists’ responses relatin...

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Bibliographic Details
Main Authors: Mohd Salleh, Norlida Hanim, Sarmidi, Tamat, Othman, Redzuan, Jaafar, Abdul Hamid, Abdul Talib, Basri
Format: Conference or Workshop Item
Language:English
Published: 2011
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/4492/1/tamat.pdf