Hospitality language as a professional skill
International travel is a rapidly growing activity entailing cross-cultural communication between hosts and guests from different linguistic backgrounds. There is therefore a growing worldwide need for front-line staff(as hosts) in the hospitality industry who are able to communicate effectively wit...
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| 格式: | 文件 |
| 语言: | English |
| 出版: |
Elsevier Science Ltd.
2003
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| 在线阅读: | https://repo.uum.edu.my/id/eprint/4611/1/Hos.pdf |