Hospitality language as a professional skill
International travel is a rapidly growing activity entailing cross-cultural communication between hosts and guests from different linguistic backgrounds. There is therefore a growing worldwide need for front-line staff(as hosts) in the hospitality industry who are able to communicate effectively wit...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Elsevier Science Ltd.
2003
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Subjects: | |
Online Access: | https://repo.uum.edu.my/id/eprint/4611/1/Hos.pdf |