Linking organisational citizenship behaviour with organisational effectiveness
Organisational citizenship behaviour (OCB) refers to a general set of behaviours exhibited by employees that are helpful, discretionary, and beyond normal job requirements. Researchers have suggested that high levels of OCB may lead to organisational effectiveness. OCB constructs may generally be or...
| Main Authors: | , |
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| Format: | Book Section |
| Language: | English |
| Published: |
Penerbit Universiti Utara Malaysia
2008
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| Online Access: | https://repo.uum.edu.my/id/eprint/4750/1/Norai.pdf |