A survey of Malaysian experience in TQM
This study documents the experience of Malaysian firms in the implementation of TQM. Issues being explored and documented are years required to fully implement TQM, benefits of TQM, the different kinds of TQM training conducted, and reasons for not adopting TQM. This paper also shows that adoption o...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Utara Malaysia
2001
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/484/1/Salleh_Yahya.pdf |