The relationship between quality management practices and productivity in revenue and cost management: A study of local authorities in Peninsular Malaysia
The globalization and liberalization of the world economic system have brought us to an era where global competition is highly intense. The introduction of new technology and systems has greatly afected the performance of organizations. Quality is widely recognized as one of the important discipline...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Universiti Utara Malaysia
2000
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Online Access: | https://repo.uum.edu.my/id/eprint/494/1/Khairul__W_A_R_Mohd_Ali.pdf |