Challenges in managing change toward total quality management

The link and interface between Total Quality Management (TQM) and managing change lay on the ground that TQM is one of the mechanisms for organisational change. Many organisations in both private and public sectors have plunged into implementing TQM that was expected to llead to improved overall per...

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Bibliographic Details
Main Author: Abdul Majid, Abdul Halim
Format: Article
Language:English
Published: UUM College of Business 2000
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/498/1/Abdul_Halim_Abdul_Majid.pdf