Challenges in managing change toward total quality management
The link and interface between Total Quality Management (TQM) and managing change lay on the ground that TQM is one of the mechanisms for organisational change. Many organisations in both private and public sectors have plunged into implementing TQM that was expected to llead to improved overall per...
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| Format: | Article |
| Language: | English |
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UUM College of Business
2000
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| Online Access: | https://repo.uum.edu.my/id/eprint/498/1/Abdul_Halim_Abdul_Majid.pdf |