Sistem Takaful Nasional di Malaysia: Suatu kajian dari sudut kepuasan pelanggan terhadap kualiti perkhidmatan
In general, this study aims to identify the degree of customer satisfaction which influenced of services in Takaful Nasional Sdn. Berhad based on a few dimensions formulated. Other objectives in this study are making research about connection between customer satisfaction and service quality. Beside...
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| Format: | Monograph |
| Language: | English |
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Universiti Utara Malaysia
2005
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| Online Access: | https://repo.uum.edu.my/id/eprint/5883/1/SISTEM_TAKAFUL_NASIONAL_DI_MALAYSIA.pdf |